Cookie Policy

Cookies are small text files with relevant information that your access device (computer, mobile phone/smartphone or tablet) loads, through the internet browser, when a site is visited by the user.

The placement of cookies will not only help the site to recognise the user's device the next time they visit but will also, frequently, be indispensable for the functioning of the same. The cookies used by Fact.pt, across all its sites, do not collect personal information that allows the user to be identified. They store generic information, namely the form or location/country of access of users and how they use the sites, among others. Cookies only retain information related to your preferences.

The user may, at any time and through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system. It is noted, however, that the refusal to use cookies on the site may result in the impossibility of accessing some of its areas and not allowing the full navigation experience.

In general, cookies are used to improve the user's browsing experience, increasing the speed and efficiency of response. They eliminate the need to repeatedly enter the same information and help to determine that the advertising messages the user sees are relevant and suited to their interests, i.e., the usefulness, interest and number of uses of the sites.

Each cookie used has a function and an expiry date.

Regarding function, the cookies used can be:

Essential Cookies — Some cookies are essential to access specific areas of the Fact.pt sites. They enable navigation on the site and the use of its applications, such as accessing secure areas of the site through login. Without these cookies, services that require them cannot be provided.

Functionality Cookies — Functionality cookies allow the user's navigation preferences to be remembered. This way, you do not need to reconfigure and personalise each time you visit.

Analytical Cookies — These cookies are used to analyse how users use the site, allowing articles or services that may be of interest to users to be highlighted, and to monitor site performance, knowing which pages are most popular, which method of connection between pages is most effective or to determine the reason some pages are receiving error messages. These cookies are used solely for statistical creation and analysis purposes, never collecting personal information. Thus, Fact.pt can provide a high-quality experience by personalising its offer and quickly identifying and correcting any problems that arise.

Regarding expiry date, the cookies used can be:

Permanent Cookies — These are stored on your access devices (computer, mobile phone/smartphone or tablet), at the internet browser level, and are used whenever the user visits the site again. In general, they are used to direct navigation according to the user's interests, allowing Fact.pt to provide a more personalised service.

Session Cookies — These are temporary; cookies are generated and are available until the session is closed. The next time the user accesses their internet browser, the cookies will no longer be stored. The information obtained allows sessions to be managed, problems to be identified and a better navigation experience to be provided.

The user may disable some or all cookies at any time, following the instructions presented in the section Manage cookie use. By disabling cookies, the site may not function correctly.

Newsletters/emails may, for statistical purposes, contain a small image that allows knowing if they are opened and verifying clicks through links or advertisements within the newsletter. The user always has the option to disable the sending of the newsletter/email through the specific option in the footer of the newsletter/email.

Our site uses cookies that allow improving performance and user experience.

All internet browsers allow the user to accept, refuse or delete cookies, through the management of settings in the respective browser. If you disable cookies, you may prevent some internet services from working correctly, affecting, partially or totally, navigation on the site.

The user has full control over cookie permissions in Google Chrome. By default, all cookies are allowed, but you can adjust this setting. If cookies have been set or blocked on the page you are viewing, an icon is displayed at the end of the address bar.

1. Click on the Chrome menu in the toolbar
2. Select "Settings"
3. Click "Show advanced settings"
4. In the "Privacy" section, click "Content settings"
5. In the "Cookies" section, you can delete, block or allow cookies and create exceptions for specific sites

For more information, see the Google Chrome support.

To disable all cookies:

1. Click on the "Tools" menu and choose "Internet Options"
2. Select the "Privacy" tab
3. Move the bar to the top, where "Block All Cookies" will appear

For more information, see the Microsoft support.

To disable all cookies:

1. Click on the "Tools" menu
2. Select "Options"
3. Click the "Privacy" icon in the top panel
4. In the "Cookies" section, disable the option "Accept cookies from sites"
5. Click "OK" to save

For more information, see the Mozilla Firefox support.

To disable all cookies:

1. Click "Edit"
2. Select "Preferences"
3. In the top panel, select the "Privacy" icon
4. In the "Accept cookies" section, select "Never"

For more information, see the Apple support.

Please search in the "Help" menu of your browser or contact the respective provider.